Reviews

Fantastic Shop .. they communicate and focus on the Issue , have come back and will keep coming back to them .. and recommend

My experience with Matt, from my first conversation with him on the phone, calling with no history of being a customer, stranded on the side of the road in the mountains as he spent all the time necessary to help me figure out what was going on with my Jeep...to working with him and his team once I got my Jeep in his shop, has been nothing short of AMAZING!!!! I will never go to another place. A customer for life! Thank you Matt!!

Have an older Jeep. One place specializing in Jeeps would not take my car because they didn’t think they could get all the parts. Another Jeep specialist said I would have to wait 3 weeks! So when GarageWorks told me about a 1 week wait, I took it. Had my vehicle towed over due to a big issue with brakes. I really needed the car no later than Friday and they made that deadline for me. Very grateful. Did a great job and I’m pleased enough and know my car well enough over 28 years, that the other issues they noted are spot on. So I will continue to work with them and plug away at each problem, as I can afford. They also have a loner car so next time my appointment will be made around the availability of that car. So now I have my permanent car repair place!

GarageWorks quoted nearly $5,000 for my Jeep’s repairs, with approximately $1,800 in parts. Using those rounded figures, parts represented 36% of the estimate, while the remaining $3,200—64%—covered labor and other charges. Another reputable shop completed all the recommended work, plus additional work, for approximately $3,000. Based on that substantial difference, I found GarageWorks’ pricing excessive. Matt communicated extensively and explained the diagnosis, which I appreciated. However, when I repeatedly asked for the specific labor calculations and overlap adjustments, the responses focused largely on the shop’s premium workmanship and pricing philosophy. Although he provided the billing rates and explained that overlapping operations had been considered, I still did not receive the specific breakdown of those adjustments I requested. When I asked whether they offered a military or veteran discount, Matt stated: “This is not to say I don’t do things for people whom have my respect, but it is usually in a more personal manner than a dollar discount.” I found that remark condescending and unprofessional. I asked about a discount policy; his personal respect for customers was irrelevant to that question. Matt declined to negotiate the estimate upfront, although he said the final cost could decrease if less labor was required. The pricing, combined with how my concerns were handled, cost GarageWorks my repair business and the opportunity to earn a returning customer and referrals. Update regarding the owner’s response: I did not assume that the difference between the parts and total estimate was “simply labor.” GarageWorks’ own estimate specifically listed $2,923.92 in labor. My comparison is based on the work actually completed by the second reputable shop. That shop performed the repairs GarageWorks recommended, plus additional work, for approximately $3,000. I also did not separate the discount comment from its context. I asked whether GarageWorks offered a military or veteran discount, and Matt responded that they did not offer blanket discounts before stating that he does things for “people whom have my respect,” usually in a more personal manner than a dollar discount. I quoted the relevant statement accurately. Regardless of his intention, I found bringing personal respect into a straightforward question about a military-discount policy inappropriate. My review does not claim GarageWorks should be the least expensive shop. It explains why I declined a nearly $5,000 estimate and how my reasonable questions about its pricing were handled.

Thank you for taking the time to leave a detailed review. I appreciate that you recognized the time I spent communicating with you and explaining our diagnosis. I also want to address a couple of points for anyone reading this review. Our estimate reflects the complete cost of performing the work to our standards, including parts, labor, testing, procedures, and the responsibility we take for the finished repair. Comparing the retail price of parts to the total estimate does not mean the remaining balance is simply labor, and comparing two shops by the final dollar amount alone does not necessarily mean the scope, parts, procedures, or warranties are equivalent. That said, I completely respect your decision to choose the shop and price that you felt were right for you. Regarding labor overlap, I explained our labor rates and confirmed that overlapping operations were accounted for in the estimate. Where I could have done better was recognizing that you were asking to see those calculations presented in a more specific format. Even though I had explained how the estimate was built, I understand that you were looking for a different level of detail. I would also like to provide context to the comment you quoted regarding discounts. You asked whether we offered a military or veteran discount, and my answer was that we do not offer blanket discounts. I explained that our philosophy is to price our work appropriately and consistently rather than inflate our pricing in order to routinely discount it. The comment about doing things personally for people I respect was part of that larger explanation—it was not intended to suggest that my respect for you, veterans, or any customer determines how they are treated or priced. I can understand how that sentence, particularly when separated from the rest of the conversation, could land differently than I intended. I could have chosen my words more carefully, and I appreciate the opportunity to clarify that. We aren’t going to be the least expensive option for every repair, nor do we try to be. Our goal is to provide careful diagnosis, quality repairs, clear communication, and long-term support for our clients and their vehicles. I respect that our approach and pricing were not the right fit for you, and I genuinely wish you the best with your Jeep.

- GarageWorks

Had them look over my jeep as it's been parked mostly for a few years. They provided an excellent inspection form, and made accepting/denying service super easy. Will use them again in the future.

Thank you for taking the time here Nathan. It was a pleasure helping you with your Jeep. We appreciate your feedback and are pleased that you found our process smooth and painless!

- GarageWorks

Great work, fair pricing, friendly and helpful

Amber, it was an absolute pleasure helping with your Gladiator! Thank you for taking the time to leave a review!

- GarageWorks

Found them on a Reddit thread from a ton of people who swear by them. Have had two experiences with them. Nothing but professional, straightforward, and helpful. I 100% believe they try to just get your problem solved without overcharging. Finally found a mechanic I can trust it’s a good feeling. Superb work on jeeps specifically 👌

Hi Kristian, thanks so much for taking the time to leave us a detailed review. Trust is at the top of our list and we are so glad we hit the mark with you and your Jeep. Please stay in touch and let us know when we can help again!

- GarageWorks

Matt and Charlie were super helpful and helped guide me through a suspension upgrade and bumper installation. Will be using them as I continue to modify my Tacoma.

It was an absolute pleasure helping with your Tacoma Arek! Thanks so much for your review, enjoy the truck!

- GarageWorks

Garageworks has been my go-to shop for my Tundra for the past 4 years. They’ve always been honest, professional, and easy to work with. I’ve had a number of things done there over the years, and I’ve always been happy with the quality of their work and service. I definitely recommend them if you’re looking for a trustworthy shop.

Thanks Noah, we truly appreciate you taking the time to leave us feedback! it is always a pleasure to help you.

- GarageWorks

Just WOW! The team at GarageWorks is just amazing. I had a broken bolt on an exhaust manifold on my 2011 JKU, which of course in the worst location driver side near firewall. Thankfully the way it was broken, Nick could work his magic and get it extracted and got me all put back together. Since I just moved back to CO and not having a clue on a shop that is trustworthy. After swinging by and allowing them to get “eyes” on the issue Matt gave me an estimate and we set an appointment to get the repair done. Cost stated was the cost it was…they even gave my Jeep an inspection and found that a Brake flush was needed. Which I figured it was time for that. THANKS Again to the GarageWorks team.

Thanks so much for your trust Chris! It was our pleasure meeting you and your Jeep!

- GarageWorks

Great shop to work with, not pushing services and excellent service write ups

Thank you for taking the time to leave us a review Doug!

- GarageWorks

Awesome Customer Service, Excellent Work Very Knowledgeable

Everyone there is awesome! I have had them work on my Jeep many times. They even did the 100k maintenance. Highly recommend.

Hi Lori! Thank you for leaving us a review, these help us so much. We appreciate both your business and your support!

- GarageWorks

​Huge shoutout to Matt and the team at Garageworks. I brought my 2021 Power Wagon in because I was dealing with some annoying tire rubbing when I switched to 37s. Matt walked me through a few different ways to tackle it and was completely upfront about the pricing for each. We ended up going with a Carli suspension install, and it completely fixed the issue. The best part of working with Garageworks is that they never tried to push unnecessary extra services on me. It’s hard to find an honest shop that knows these trucks inside and out. Highly recommend them if you need your rig dialed in and ready for the trails.

Huge thank you for your review Joshua! it was a pleasure helping with your truck and we hope you enjoy it!

- GarageWorks

Took a 2016 Rubicon in for a pre1purchase inspection. Matt and the team were quick and thorough, getting me in in short notice, and walking me through everything they found with the Jeep. They also provided several options for moving forward. I ended up buying the vehicle, and there is no doubt where I’ll take it for service when I need it!

Garage Work was on point.They are fast communicative, and professional. Mat was great to work with!

Had windshield repairs and the work was completed in a short period of time

Great service from everyone as usual. Michelle is thrilled that her Sahara, Bessa, is running like new!! Thanks again! Steve

Matt and his team at GarageWorks are ALWAYS super helpful, friendly, knowledgeable, trustworthy and very skilled individuals. No matter how minor or major the work is, I have the utter most confidence that my vehicle is in very capable hands. Highly recommend!!

Thank you so much Kelsey! We appreciate your support and trust so much!!

- GarageWorks

Bad service

So refreshing to work with a trustworthy and competent business!

Thank you so much for your kind words Patti! It was a pleasure assisting, we hope your Jeep is running great!

- GarageWorks

so happy to have found this place if you have a jeep that needs serviced this is the place to go!

Thank you much Sara! We appreciate your trust and business!

- GarageWorks

Great place to take my Jeep for any type of service! They are upfront and honest with you and they do not pressure to get work done. I recommend them to anyone!

Thank you for taking the time to leave your review Jamie! We truly appreciate your trust and support!

- GarageWorks

Great team - they keep my JKU going!!!!!!

Came here as a recommendation from High Country Performance 4x4, and both places helped me beyond what I would've expected. I have a pretty bad taste for common mechanics, but the team here at GarageWorks was quick and efficient with solving a rather niche issue with my jeep wrangler jku. Would absolutely recommend this place if you're having car issues, especially with 4x4s!

I had a great experience in Garageworks! I really appreciated the honesty in communications. I trusted my Jeep in this store esp when seeing other jeeps there. It wasn’t cheap but I think they charged for a reasonable price for my car.

Good local shop, just there to do the job, and definitely not in business to take advantage of people in desperate need of repairs. Straight up and fair mechanics.

Not cheap but great work and communication. I didn’t leave feeling totally screwed like I did at Larry H Miller Jeep dealership. Best repair experience I’ve had in Colorado in years.

David, I appreciate that you took the time to leave an account of your experience with us! I absolutely love that you are pleased with our work and communication - both are items we strive to excel at and hearing we hit the mark for you is fantastic. Cheers, hope to see you again (but not too soon!)

- GarageWorks

I highly recommend Garageworks for all of your auto repair needs. They are upfront, honest and extremely trustworthy from the first time I went in. Myself being a local Englewood small business Owner, I will continue to support them as I trust them with my truck repairs to be done right the first time and in a timely manner!

Seth, it was a pleasure meeting and helping with your Ram! We appreciate your support and hope to see you again!

- GarageWorks

My 2020 Ram experienced the dreaded manifold crack on my Hemi. Not wanting to use OEM (to experience another crack in the future), I worked with Garage Works for an alternative solution. Ryan did an amazing job replacing my exhaust manifolds. This was my first time using Garage Works and will not be my last.

Great work at a reasonable price.

I had an electrical problem with our Jeep, and GarageWorks was able to diagnose accurately and repair it quickly. We also had other routine maintenance as well. They were very good to work with, and I especially appreciate that I was able to talk directly with the owner, Matt, about the particulars of the problem.

I had an electrical problem with our Jeep, and GarageWorks was able to diagnose and repair it. We also had other routine maintenance as well. They were very good to work with, and I especially appreciate that I was able to talk directly with the owner, Matt, about the particulars of the problem.

Long story short- my Jeep was hit while I was rescuing another vehicle, and during repairs I upgraded the axle. Unfortunately, problems started immediately. The dealership later told me the front differential needed to be rebuilt, but because it was an aftermarket Dana axle, they wouldn’t touch it. The original shop that installed it said everything was fine and found no 4WD issues. Knowing that wasn’t right, I called Garage Works. Matt took one look and suspected a manufacturer defect. He opened the axle and confirmed it- Dana had sent the wrong axle shaft, which prevented the 4-wheel drive from engaging. Matt didn’t stop there. He documented everything with photos and led a 3–4 week process to prove the issue and get it resolved. This was ultimately fixed because of Matt’s expertise, persistence, and willingness to advocate for his customer. I can’t say enough about how grateful I am. If you want someone knowledgeable, honest, and relentless in doing the job right, Garage Works is it.

As always, GarageWorks provides great service, great communication, and honest pricing. Five stars all the way!

Professional, thorough, and highly accurate service is way of life for the team at GarageWorks! Highly recommend taking your truck or SUV here for repair and maintenance.

GarageWorks is awesome. They checked out my rig for a preseason inspection and was able To give me a few things that could be addressed but are not of immediate concern. Really appreciate them taking a look and being honest at what needs to be addressed. If you are looking for a shop I highly recommend GarageWorks, they really have an amazing team working there.

I deeply appreciated how thorough Matt & the team were. The communication was incredible, costs were very fair, and service was 10/10.

Great shop! Very communicative throughout diagnostics and efficient with the work. Helped get me back on the road quickly. 5 stars!

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Great place to bring your jeep for service. It was super easy to schedule service. I would definitely come back. Most importantly they got job done from first time.

Thank you so much for your trust, we couldn’t be happier to have had the opportunity to help!

- GarageWorks

Fantastic experience! Took a Promaster van there for a Pre-Purchase inspection. It has the Pentastar engine and these guys know that engine well. They did a VERY detailed assessment of the entire vehicle. Very impressed with the service I was given. Highly recommend GarageWorks for anything Pentastar related and Jeep related.

Fantastic group of people. Was able to schedule right away and get my 4runner looked at immediately. Very knowledgable about the offroad modifications and service. Definitely recommend them.

Hi Bob, thank you for trusting us with your 4Runner! We look forward to seeing and helping you again. Cheers!

- GarageWorks

I appreciate the great work done by Matt’s team. The folks have taken very good care of our TJ a few times now. I will always call them first when we need the ‘real’ work done. Thanks!!!

Section under maintenance.